Connect Your First Device

Prerequisites

• Total Control installed on Windows PC
• Android device (Android 6.x - 16)
• USB data cable (preferably original manufacturer)

Step 1: Enable Developer Options

1. Open Settings on your Android device
2. Navigate to About Phone
3. Tap Build Number 7 times
4. You should see a toast message confirming Developer Options is enabled

Samsung Example

Settings > About Phone > Software Information > Build Number (tap 7 times)

Step 2: Enable USB Debugging

1. Go to Settings > Developer Options
2. Toggle USB Debugging ON
3. For Xiaomi/Redmi phones: also enable USB Debug (Security Settings)

Xiaomi/Redmi/VIVO

If you can see the phone screen but cannot control it, or only single-point input works, you must enable USB Debug (Security Settings) in Developer Options.

Step 3: Connect via USB

1. Connect the phone to the PC via USB cable
2. Total Control automatically pushes its Android app to the device
3. On the phone, check "Always allow from this computer" when the USB debugging prompt appears
4. Total Control shows the device in the connection list

Yes

No

Plug in USB Cable

Phone detected?

TC pushes Android app

Install driver

Allow USB debugging on phone

Device appears in list

Click Connect

Device window opens

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Step 4: Start Controlling

1. Click Connect on the device in the list
2. The device window opens showing the phone screen
3. Click the toolbar icon to access controls
4. Use mouse to click, swipe, and type on the device

Driver Installation

If the phone isn't detected, install drivers using one of these methods:

Method	Steps
Built-in driver	Check TC installation directory for universal driver
Third-party	Use 360 Mobile Assistant or similar tool
Manufacturer	Download from phone manufacturer's website
Manual	Device Manager > Update Driver > Browse

Verify Driver

• Connection page should display the phone model correctly
• Or run adb devices in command line — should show serial number

Common Issues

Issue	Cause	Solution
Phone shows as "offline"	Phone denied access	Re-plug, toggle USB debugging, click "Allow"
Phone shows "Unauthorized"	Auth failed	Re-plug phone, click consent in popup
"Get screen failed"	App startup issue	Run TC as admin, restart phone
APK installation failed	Unknown sources disabled	Enable installation from unknown sources
"Starting Service" hangs	Init failed	Reconnect or restart phone
Multiple phones won't connect	Duplicate serial numbers	Use different phone models